Spintop portfolio company ReclaimIT has presented a new website and an updated market positioning, marking the starting point of a focused expansion into e-tailing. ReclaimIT’s systems take care of all aspects of returns, services and guarantees for online and offline retailers, today handling ~25% of all returns, services and guarantees in the Nordic consumer electronics business. EttNoll’s SaaS-system delivers significant savings by automating and simplifying a complex workflow involving many points of interaction between the customer, the retailer and third parties as well as multiple information exchanges between internal and external systems. The smooth and transparent processing with ReclaimIT is highly appreciated by consumers, helping the retailer to build stronger relationships with their customers turning customer care into a profitable business opportunity.
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